Author: Doc_ISO

Achieve ISO 10002:2018 certification easily with our ready-to-use ISO 10002 documents from DocumentationConsultancy.com. The toolkit includes a quality manual, procedures, templates, and a detailed audit checklist. With expert online consultancy,... Read More

ISO 10002:2018, Quality management – Customer satisfaction – Guidelines for complaints handling in organizations. Applying ISO 10002 makes customer complaints an opportunity for improvement and builds trust using a systematic,... Read More