Driving Customer Retention with Better Fulfillment
A unified TMS and WMS setup ensures that customers get what they ordered, when they expect it—every time. Consistent and transparent fulfillment builds customer trust and loyalty. TMS adds shipment tracking, while WMS ensures order accuracy. Together, they improve the post-purchase experience, which drives retention and reduces churn. For subscription-based and repeat-order businesses, investing in both is a smart strategy for long-term growth.